Please Read Before Using ZH88. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you") and ZH88 ("ZH88", "we", "us", "our"). They apply to your use of the ZH88 website located at zh88.world and all related services, games, promotions and tools. If you do not agree with any part of these Terms, you must not create an account or use ZH88 in any capacity.
1. Acceptance of Terms
By registering an account on ZH88, clicking "I Agree" during the registration process or by using any part of the ZH88 platform, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety. You also confirm that you have read and understood the ZH88 Privacy Policy and the Responsible Gaming policy, both of which are incorporated into these Terms by reference.
ZH88 reserves the right to amend, update or replace these Terms at any time. When changes are made, the updated version will be posted on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically. Your continued use of ZH88 after any changes have been posted constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must close your ZH88 account immediately.
If you are accessing ZH88 on behalf of another person, you represent that you have the authority to bind that person to these Terms and that they are fully aware and in agreement with their contents.
2. Eligibility & Registration
To open a ZH88 account and use our services, you must meet all of the following eligibility requirements:
- You must be at least 18 years of age. ZH88 strictly prohibits access by minors. We conduct age verification checks and may request official identity documents at any time.
- You must be a natural person. Companies, organisations or automated agents may not register accounts.
- You must not be subject to any legal restriction in your jurisdiction that prohibits online gaming or betting.
- You must not be a current or former employee, director, officer or close family member of any employee of ZH88 or any of its affiliated game providers, unless prior written permission has been obtained.
- You must register using your own true and accurate personal details. Registering with false, incomplete or someone else's information is a material breach of these Terms.
Each player is permitted to hold exactly one ZH88 account. Creating duplicate or multiple accounts — whether under your own name or through associated persons — is prohibited. ZH88 may, at its absolute discretion, merge duplicate accounts, confiscate any balances or bonuses derived from duplicate accounts and permanently ban players found to have violated the one-account rule.
During registration at ZH88, you agree to provide a valid Pakistani mobile number, a working email address and accurate personal details. ZH88 will use this information for account management, payment processing and regulatory compliance.
ZH88 may carry out identity verification (KYC) procedures at any point, including before or after processing a withdrawal. You agree to provide any requested documents — including a copy of your CNIC, proof of address or payment method verification — promptly upon request. Failure to complete KYC checks may result in your withdrawal being placed on hold until verification is complete.
3. Account Security
You are solely responsible for maintaining the confidentiality of your ZH88 login credentials — your username, password and any two-factor authentication codes. ZH88 will never ask you for your password via email, live chat or any other communication channel. If you receive any message asking for your ZH88 password, treat it as fraudulent and do not respond.
All activities carried out using your ZH88 account credentials are deemed to be authorised by you. If you suspect that your account has been accessed without your permission, you must notify ZH88 support immediately. Until ZH88 is notified of an unauthorised access, any transactions or bets placed through your account will be treated as valid.
- Use a strong, unique password for your ZH88 account that you do not use on any other platform.
- Enable two-factor authentication if offered by ZH88.
- Do not share your ZH88 account with any other person, including family members.
- Log out of your ZH88 account when using shared or public devices.
Allowing another person to use your ZH88 account — even temporarily — is a breach of these Terms. ZH88 may suspend or permanently close accounts found to have been shared and may confiscate any balance held in those accounts.
4. Deposits & Withdrawals
ZH88 accepts deposits and processes withdrawals exclusively in Pakistani Rupees (PKR). We support Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfers and Visa/Mastercard debit and credit cards issued by Pakistani banks. ZH88 does not accept deposits made using cryptocurrency, anonymous payment methods or methods that belong to a third party.
Minimum Deposit: The minimum single deposit at ZH88 is Rs 200 for mobile wallet methods and Rs 1,000 for bank transfers. Deposits below these thresholds will not be credited to your account.
Withdrawals: Withdrawal requests at ZH88 are subject to the following conditions:
- You must complete ZH88's KYC verification before your first withdrawal can be processed.
- The minimum withdrawal is Rs 500 for mobile wallets and Rs 1,000 for bank transfers.
- You must withdraw to the same payment method used for your most recent deposit, where technically possible.
- ZH88 processes withdrawal requests within the timeframes described on the Deposit and Withdrawal page. ZH88 is not liable for delays caused by third-party payment processors.
- ZH88 charges zero fees on withdrawals. Your payment provider may independently apply their own fees.
ZH88 reserves the right to conduct additional fraud and compliance checks on any deposit or withdrawal. During any such review, funds may be temporarily placed on hold. ZH88 will notify you promptly if your transaction is under review and will aim to resolve the matter within a reasonable timeframe.
All funds in your ZH88 account are held in accounts segregated from ZH88 operating funds. Your balance is available for withdrawal on demand, subject to these Terms, at all times.
5. Bonuses & Promotions
ZH88 offers welcome bonuses, reload bonuses, free spins, cashback offers and other promotions from time to time. All bonuses and promotions at ZH88 are subject to specific terms and conditions that are published alongside each offer on the Promotions page. In the event of any conflict between the general Terms here and the specific promotion terms, the promotion-specific terms will take precedence for that offer.
General bonus rules that apply to all ZH88 promotions unless otherwise stated:
- Wagering Requirements: Most ZH88 bonuses carry a wagering requirement (also called a playthrough requirement). This is a multiple of the bonus amount — for example, 30x means you must wager the bonus amount 30 times before any bonus-derived winnings can be withdrawn. The specific wagering requirement for each bonus is stated in the promotion details.
- One Bonus at a Time: You may not hold more than one active bonus simultaneously at ZH88 unless an offer explicitly states otherwise.
- Eligibility: ZH88 bonuses are available to eligible players as specified in each offer. Bonuses are generally available to one person, one address and one device per household. ZH88 reserves the right to determine eligibility at its sole discretion.
- Expiry: Unclaimed, unused or unmet bonus wagering requirements may expire after a period stated in the individual offer terms. Expired bonus funds and any winnings derived from them may be forfeited.
- Abuse: ZH88 monitors for bonus abuse patterns including but not limited to: placing low-risk bets designed to meet wagering requirements without genuine play; exploiting promotional errors; and coordinating with other players to share bonus funds. Any account found to be abusing ZH88 bonuses may have bonuses confiscated and the account suspended.
ZH88 reserves the right to withdraw, modify or cancel any bonus offer at any time without prior notice. This includes removing bonuses from player accounts where they have been obtained through a technical error, in bad faith or in breach of these Terms.
6. Betting Rules
By placing any bet or wager at ZH88 — whether on casino games, sports markets, crash games, Teen Patti or any other product — you acknowledge and accept the following:
- All bets placed at ZH88 are final once confirmed. ZH88 does not allow cancellation of a confirmed bet unless a technical error on ZH88's part caused the bet to be placed incorrectly.
- ZH88 offers games and betting markets from licensed third-party providers. Game outcomes are determined by certified random number generation systems and are entirely independent of ZH88's control once a round is initiated.
- Minimum and maximum bet limits apply to all games and markets at ZH88 and are displayed within each game or market. ZH88 reserves the right to limit bet sizes on any market or game at its discretion, including for risk management purposes.
- In the event of a technical disruption affecting the outcome of a game or bet, ZH88 will review the round and make a decision based on available records. ZH88's decision in such matters is final.
- ZH88 is not responsible for any losses sustained as a result of technical failures, internet connectivity issues on your end, or device malfunctions during a betting session.
Sports betting markets at ZH88 — including cricket and football — are settled according to official match results from recognised governing bodies. In the event of a match abandonment, ZH88's sport-specific settlement rules (available on the relevant betting pages) will apply.
7. Prohibited Conduct
The following activities are strictly prohibited at ZH88 and will result in immediate account suspension, forfeiture of any balance and may be reported to relevant authorities:
- Registering more than one ZH88 account, or registering an account using false identity details.
- Attempting to access ZH88 using automated scripts, bots, crawlers or any software designed to place bets, extract data or interact with ZH88 in a non-human manner.
- Exploiting software bugs, glitches or errors in any ZH88 game or system for profit. Any winnings derived from such exploitation will be voided.
- Engaging in any form of collusion with other players or with ZH88 staff to gain an unfair advantage.
- Using ZH88 for any money laundering, fraud, financial crime or any activity that violates applicable law.
- Depositing funds acquired through criminal activity or using payment methods that you are not authorised to use.
- Reverse engineering, copying, decompiling or reproducing any part of the ZH88 platform, its software or content.
- Harassing, abusing or threatening ZH88 staff, support agents or other players through any ZH88 communication channel.
ZH88 actively monitors accounts for suspicious activity patterns. Players suspected of prohibited conduct may have their accounts frozen pending investigation. ZH88 cooperates with law enforcement agencies and will provide information about accounts involved in criminal activity upon lawful request.
8. Responsible Gaming
ZH88 is committed to promoting responsible gaming as an ethical obligation, not just a regulatory requirement. We recognise that gambling can become problematic for some individuals and we take our duty of care seriously. The following tools and resources are available to all ZH88 players:
- Deposit Limits: Set daily, weekly or monthly deposit caps on your ZH88 account. Limit reductions take effect immediately. Increases require a 24-hour cooling-off period before activation.
- Session Time Reminders: ZH88 can notify you when you have been logged in and active for a specified period.
- Self-Exclusion: You may request a self-exclusion period from ZH88 of 30 days, 90 days, 6 months, 1 year or permanent. During self-exclusion, your account will be locked and you will not be able to deposit, bet or access the platform.
- Account Closure: You may permanently close your ZH88 account at any time by contacting support. Any eligible balance will be paid out to your verified payment method.
If you believe that your gaming has become a problem, or if a close family member is concerned about your play, please visit our Responsible Gaming page immediately. Information about independent support organisations is also available there. ZH88 supports and encourages all players to set limits before they start playing, regardless of whether they believe they have a problem.
9. Intellectual Property
All content on the ZH88 platform — including but not limited to the website design, graphics, logos, game interfaces, promotional materials, software and text — is the intellectual property of ZH88 or its licensed providers. This content is protected by copyright and other applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable and revocable licence to access and use ZH88 for your personal, non-commercial entertainment purposes only. This licence does not permit you to:
- Copy, reproduce, distribute or publicly display any ZH88 content without prior written permission.
- Create derivative works based on ZH88 content or software.
- Use ZH88's brand name, logo or any trademarks in any context not expressly authorised by ZH88.
- Commercially exploit any ZH88 content, game data or player data.
Any unauthorised use of ZH88 intellectual property may result in account termination and legal action.
10. Limitation of Liability
To the maximum extent permitted by applicable law, ZH88 shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising from your use of the ZH88 platform, including but not limited to:
- Losses incurred as a result of placing bets or wagers at ZH88, regardless of whether such losses result from game outcomes, technical errors or any other cause.
- Interruptions to ZH88 services caused by maintenance, technical failures, force majeure events or third-party service disruptions.
- Unauthorised access to your ZH88 account due to your failure to maintain the security of your login credentials.
- Any losses arising from your reliance on information, odds, statistics or other data displayed on ZH88.
ZH88's total liability to you under these Terms, in any single calendar year, shall not exceed the total amount of deposits you have made to ZH88 during that year. ZH88 does not exclude or limit liability for fraud, death or personal injury caused by ZH88's negligence or any other liability that cannot be excluded under applicable law.
ZH88 provides its platform on an "as is" basis. While we work hard to ensure the service is available and reliable, we do not guarantee uninterrupted access at all times.
11. Account Suspension & Termination
ZH88 reserves the right to suspend, restrict or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
- Breach of any provision of these Terms, including the prohibited conduct listed in Section 7.
- Failure to complete KYC verification within a reasonable timeframe following a withdrawal request.
- Suspected fraud, money laundering or any activity that ZH88 believes may be criminal in nature.
- Account inactivity: accounts that have had no login or transaction activity for a period of 12 consecutive months may be classified as dormant. ZH88 will attempt to notify you before taking any action on a dormant account.
- A responsible gaming self-exclusion request made by you or a third party acting on your behalf.
In cases where an account is suspended pending investigation, any funds held in the account will remain in place until the investigation is concluded. Where an account is closed following a confirmed breach of these Terms, ZH88 may forfeit any bonus balance and associated winnings, while any genuine deposited funds (net of any wagers placed) may be returned at ZH88's discretion.
You may close your ZH88 account at any time by contacting our support team. We will process your closure request and arrange for any eligible remaining balance to be paid to your verified payment method within a reasonable timeframe.
12. Governing Law & Disputes
These Terms and any dispute or claim arising from your use of ZH88 shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction under which ZH88 holds its operating licence. ZH88's licence details are available upon written request to our support team.
In the event of any dispute between you and ZH88, you agree to first attempt to resolve the matter informally by contacting ZH88 support directly. Most issues can be resolved quickly through our customer support channels. If you are not satisfied with ZH88's resolution of a complaint, you may escalate the matter through the dispute resolution process outlined in our licence terms.
ZH88 maintains comprehensive logs of all game outcomes, transactions and account activity. In the event of a disputed transaction or bet result, ZH88's server records will be considered the definitive record. ZH88's decision on any disputed matter, made after review of all available evidence, is final and binding.
13. Contact ZH88
If you have any questions, concerns or complaints about these Terms and Conditions, your ZH88 account or any aspect of the ZH88 platform, our support team is available 24 hours a day, seven days a week.
Email: support@zh88.world
When contacting ZH88 about a specific issue, please include your registered username or account email address and a clear description of your query or complaint. Our support team aims to respond to all enquiries within 24 hours, with most queries resolved in a single interaction.
For responsible gaming support, self-exclusion requests or account closure, please clearly state the nature of your request in your message so our team can prioritise and process it appropriately. All responsible gaming requests are treated with the highest priority at ZH88.